We’re here to help! If you have any questions about your order or our products, feel free to reach out to our dedicated support team.

Customer Support Information

• Legal Entity: PTA GEORGIA CONGRESS LLC

• Email: support@hanashopus.com

• Phone: (520) 276-3663

• Business Address: 1691 Colonial Heights, Tucson, AZ 85746, United States

• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)

💡 Quick Help & FAQs

Before contacting us, you may find an immediate answer by visiting our detailed policy pages:

• Where is my order? Production takes 2–5 business days. For more on delivery times, see our [Shipping Policy].

• Can I change my order? Changes or cancellations are accepted within 12 hours of purchase. Learn more in our [Refund Policy].

• How do I return an item? We offer a 30-day return window. Check eligibility in our [Return Policy].

• Is my payment secure? We use PayPal for all transactions. Read about our [Payment Methods].

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