Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a direct tracking link.

1. Track Your Shipment

Please enter your tracking number (provided in your shipping email) below to see the current status of your package.

2. Important Tracking Information

• Activation Period: Please allow 24–48 hours for tracking updates to appear in the carrier's system after you receive your confirmation email.

• Multiple Shipments: In some cases, your order may be split into separate packages to ensure faster delivery. If this happens, you will receive a unique tracking number for each shipment.

3. Estimated Delivery Timelines

To help you manage expectations, here is our standard timeframe (Production + Transit):

• Processing Time: 2–5 business days (custom-made for you).

• United States Delivery: 5–10 business days.

• Canada Delivery: 7–15 business days.

• International Delivery: 10–21 business days.

While we strive to meet these timelines, factors such as extreme weather or carrier delays may occasionally impact delivery. Our team is always here to assist you if your order is delayed.

4. Need More Assistance?

If you have questions about your order status or encounter any issues with tracking, please don't hesitate to reach out:

• Review our [FAQs] for quick answers to common questions.

• Email: support@hanashopus.com

• Phone: (520) 276-3663

• Address: 1691 Colonial Heights, Tucson, AZ 85746, United States

• Support Hours: Mon–Fri, 9:00 AM – 5:00 PM (PST)